Interview with Wayne Scaggs
Listen to an interview with Alston Tascom’s Wayne Scaggs (as recorded at the2008 ATSI convention in St. Louis, Missouri). Wayne Scaggs of Alston Tascom This recording is available from iTunes or click...
View ArticleThe Distributed Call Center, by Wayne Scaggs, Alston Tascom
What is a Distributed Call Center and will my business benefit with a distributed call center model? As with most business questions, the answer is: it depends. First let’s define “distributed call...
View ArticleWayne Scaggs Podcast
Podcast interview with Altson Tascom’s Wayne Scaggs, as recorded at the 2009 ATSI Convention. This recording is available from iTunes or click the play button to listen to this podcast recording: Play...
View ArticleAlston Tascom’s Wayne Scaggs Discusses Call Center Hosting
Wayne Scaggs, president of Alston Tascom, met with Peter DeHaan, publisher of Connections Magazine, at the recent ATSI convention in San Diego CA. Wayne discusses the growing role that hosting is...
View ArticleAlston Tascom Announces New SoftSwitch
Alston Tascom announced the newest SoftSwitch. ADAM, the Alston Developed Asterisk Machine, is the brainchild of the Alston Tascom open source team. ADAM will provide call centers with a SoftSwitch and...
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